Please browse the frequently asked questions for information about our policies and guest accommodations. If you have further questions, please contact us directly.
What measures are you currently taking to ensure safety during the COVID-19 pandemic?
At the Marie Bed & Breakfast, we are committed to keeping both guests and staff safe and healthy. To do so, we are following the recommendations of our local health authority regarding COVID-19. Some of the measures we are currently taking include:
- Maintaining our high standards of cleanliness, sanitizing door handles and common areas frequently, and practicing proper social distancing.
- Providing contactless check-in for the majority of guests. We are also available when needed to provide in-person customer service.
- Masks are no longer required on site, but are still recommended in common areas when other guests are present.
- Tours are currently available by appointment only. Please call 360-915-8039 or email us at firstname.lastname@example.org to make arrangements.
What is your reservation & payment policy?
A credit card deposit equal to the first night’s stay is required to hold a reservation. A debit or credit card payment is due in full at check in. Cash or check are also accepted for check in costs.
Do you allow same day booking?
Due to the unique nature of our business and staffing limitations, we do not allow same day booking. This allows us to properly prepare for our guests. All reservations must be made by 7pm PST the day before your check in.
What is your cancellation policy?
Reservations cancelled more than 72 hours prior to check in will receive a full refund, minus a $25 change of reservation fee. Cancellations made less than 72 hours prior to check in will be charged for the first night’s stay. Reservations that are cancelled 48 hours or less may be charged the entirety of the reserved stay.
Can I change my reservation once I’ve booked?
A $25 fee may be charged if changing the dates of your reservation is necessary.
What time is check in and check out?
Check in begins at 3:30pm. Check out is at 11:30am. Please note that we are currently practicing contactless check-ins for the majority of guests. Further instructions to access your key will be provided on the day of check-in via text message and email.
Can I request an early check in or late check out?
Although we do not encourage early check-ins or late check-outs, we understand that flexibility with timing is sometimes necessary. Please call or email the innkeepers to make arrangments.
What if I have dietary restrictions or food allergies?
We are happy to accommodate special dietary needs and have delicious options available for guests who are vegan, gluten-free, or have other unique needs. However, it is important we have advanced notice so we can plan accordingly. Please inform your innkeeper of any allergies or dietary restrictions at least 48 hours prior to your check-in date if possible. Also, please be advised that while we are happy to prepare your individual breakfast without certain ingredients, we are not an allergen-free kitchen and cook often with gluten, dairy, nuts, and other potential allergens.
What time is breakfast served?
Our breakfast service begins at 9am in the dining room of the main house. In order to provide a safe and comfortable dining experience for everyone, we have several seating areas available so guests may social distance and have their privacy while they dine. Alternatively, guests may opt to take their breakfast to their guest suite. A delicious packaged breakfast option can also be arranged, for mornings where you need to get up and go at earlier times.
Is there parking available on site?
We have two options for guests staying with us. There are several reserved parking spaces, including an ADA accessible space, located directly behind the establishment that can be accessed via the 4th Avenue alley entrance. There is also street parking available in front of the main lodging house on Cushing street.
PLEASE NOTE: We are located in a fairly busy part of West Olympia, sandwiched between a residential neighborhood and a commercial shopping area. We are also within the West Central Park Neighborhood Center which includes several other retail spaces and a public-use park. All of these features garner a considerable amount of vehicle and foot traffic passing by. That being said, while we have not had any guests report car damage or tampering in all the years we’ve been in operation, we advise that any valuables be kept in your room and your car doors remained locked when lodging with us. We cannot be responsible for your vehicle or the possessions left inside it during your stay.
Can I bring my children?
Due to the nature of our business and liabilities associated with our facility, all guests staying with us must be 17 years of age or older with at least one guest per room over the age of 18.
Can I bring my pet?
ADA service animals are welcome with no additional fee. However, personal pets are limited to the Oak Cottage and subject to a $25 fee. Pets may not be left unattended in the room they are unless crated. We have a shady spot in the garden where your furry friends can be leashed while you enjoy the main house.
Do you have quiet hours?
Quiet times in the main house and the gardens are from 9:30pm – 7:00am as a guideline and courtesy to all guests.
What is your smoking policy?
Smoking, vaping, lighting candles and/or incense in either the main house or the cottages is strictly prohibited. A smoking area with an ash tray is available in the north garden.
What is your linen and bedding refreshment policy?
We have a ‘green linen’ policy at The Marie. If you are staying multiple nights and would like to help us conserve resources by reusing your towels, simply hang them back up and we will know to let them be. If you’d like fresh towels, leave your used ones on the floor and we will bring you a fresh set. Sheets will be changed every other day for guests staying multiple days.
Is there WIFI or TV available?
WIFI is available in the lobby for guests to use. There are no televisions available at the Marie. This is to provide our guests with optimal relaxation and a more authentic experience. Our sitting room is stocked with local guides, books, games, and an antique Victrola. The house and gardens are full of inspiration, and Olympia has a plethora of charming places to visit and activities to experience. Ask an innkeeper for recommendations!